Improving your Broadband

Broadband has brought us many benefits.  Let’s take porn.  Back in the dial up days, your images would load slowly, from the top down and of course with porn, unless it was some really twisted stuff, it was only one third of the way down the image when things started to get in any way interesting.  Now, thanks to advances in technology, porn is right there, in your face, on demand.

Despite what the cretins at your IT support department would have you believe, technology is not magic.  However, self-appointed techno-wizzards do share a trait with priests and physicians and other professions that seek to create an air of mystery about their activities, that is, they have their own language.  And at least you have to credit those whose job is, let’s face it, half a rung up from being the guy who changes the toner cartridge for at least invention their own language (‘babble’), rather than the priests, who basically asked if anyone would mind if they used Latin because nobody else was anymore and, the Roman Empire not having as many branch offices as it did BCE, there were surprisingly no objections.

Maintaining technological infrastructure takes time and effort.  I recently learned that the internet is an actual physical thing, just like Roy and Moss’s box in ‘The IT crowd’, but bigger and more plural.  The internet is distributed among many many ‘server-farms’, that are kept in secret locations, but normally near water for, not power as you might think, but cooling.  And people have to lay fibre optic cables and so on and so forth.  Basically, there’s a lot more work requiring high-viz jackets in the technology industry than you might think.

None of this mattered when my broadband went off earlier in the week.  Even after power cycling the magic box, nada.  So, called up the company and got a message telling me that because of improvements they were making to their broadband, I might be experiencing problems with my broadband/’phone/telly, until three in the afternoon.

There is nothing quite like being told you can’t have something to turn an inconvenience into a raging desire.  Luckily, I used up all of my emotional energy fuming about the inconvenience and never got as far as desire.  An upgrade, in the middle of the day?  Really?  If I had been able to Google for my emotional state, I might have got ‘incredulous’ back as an adequate description.

Things could have been a lot worse.  First of all, the interruption was only for about 45 minutes, secondly, I was able to use this time to have lunch in front of the telly, which was working fine.  And thank God because you know what they say, mankind is only three lunches and one missed episode of ‘Loose Women’ away from savagery.

I was wondering what the hell they were doing that couldn’t be done overnight, and I have to say that I didn’t notice a hell of an improvement to the broadband speed although, really, what was expecting, that ‘House of Cards’ now plays at the same speed as the Keystone Kops?  And at least Virgin haven’t taken the Apple route of ‘upgrades’, by making sure that their customers know there’s been an upgrade because a) your iPhone home screen looks a bit different and b) your iPhone home screen is the only fucking thing that works on your iPhone now.

Still, I suppose that vital maintenance to ensure increased security and resilience, together with replacement or even modernisation of infrastructure will result in downtime.  Then again, so does turning the internet off and turning it on again if there’s a glitch and, frankly, the image of a bloke in a high-viz jacket and a hard hat standing next to a fuck off huge lever and counting slowly to ten before jacking it back upright again is one that’s surprisingly hard to shake.